Catch defects before they ship — not after you've received them. Our independent QC inspectors verify that your products meet exact specifications at every stage of production, with no ties to the factory and no incentive to pass a failing order.
Quality failures almost always have an early warning sign. Inspecting at the right stage catches problems when they're still fixable — not after your container has shipped.
Conducted before manufacturing begins. We verify that raw materials, components, and approved samples match your specifications before the factory starts cutting or assembling.
Conducted when 20–30% of the order is complete. Problems caught here can be corrected in the remaining 70–80% of production — the most cost-effective intervention point.
The last checkpoint before your container loads. Conducted when 80–100% of production is complete. You only approve shipment after reviewing our detailed pass/fail report.
Every inspection covers these categories. We work from your approved spec sheet, samples, and any custom requirements you specify.
Confirm total units produced match order quantity, with correct carton count, inner pack, and master carton labeling.
Inspect for surface defects, finishing quality, stitching or welding integrity, and any obvious production flaws.
Verify key dimensions match the approved spec sheet within agreed tolerance ranges using calibrated instruments.
Test that the product performs its intended function — buttons, zippers, clasps, moving parts, electronics, and safety features.
Compare against approved samples and Pantone/material specifications for color accuracy and material consistency.
Verify all labels, hang tags, barcodes, country of origin markings, and compliance warnings are correctly applied and scannable.
Check inner and outer packaging against your packaging spec — correct materials, print quality, insert placement, and carton strength.
Carton drop testing verifies packaging survives normal shipping handling. Additional stress tests applied per your product category.
We use the ANSI/ASQ Z1.4 sampling standard (commonly called AQL — Acceptable Quality Limit) to determine how many units to inspect from each shipment and how many defects are acceptable before a shipment should be held.
Before production begins, we work with you to define three defect classes: critical (safety or legal violations — zero tolerance), major (functional or visible defects likely to cause returns), and minor (cosmetic issues unlikely to affect salability).
The standard default — AQL 0/2.5/4.0 — means zero critical defects, up to 2.5% major defects, and up to 4.0% minor defects in the inspected sample. We recommend tighter tolerances for regulated products, luxury goods, or high-return-risk categories.
Read our full AQL guide for importers →| Defect class | AQL level | Accept ≤ |
|---|---|---|
| Critical defects | 0 | 0 units |
| Major defects | 2.5 | 7 units |
| Minor defects | 4.0 | 14 units |
Sample size: 125 units from 2,000. Inspection Level II, GIL. If any critical defect is found, or major exceeds 7, the shipment is placed on hold pending your decision.
Tell us the factory location, product type, and target ship date. We'll confirm availability and cost within one business day.